The audit was conducted between 22 and 25 September 2020.


The objective of the audit was to monitor the company’s administration and management of materials handling, and verify that the planning and execution of lifting operations complies with their own and the authorities’ requirements. We also wanted to verify that work at height was safeguarded in accordance with the regulations.


Two non-conformities were identified relating to:

  • Training in the use of the personnel basket
  • Scaffolding deficiencies

In addition, four improvement points were identified relating to:

  • Work at height procedures
  • Deficiencies in lifting arrangements
  • Procedure for safe lifting operations
  • Design of hose station for bunkering operations

What happens next?

We have asked Neptune to report on how the non-conformities will be addressed. We have also asked for the company's assessment of the observations we have categorized as improvement points. The reply deadline is set at 5 January 2021.